The following terms and conditions apply to all services, including website development and design services (the Services) provided by Annexorien Technology to the Client, in conjunction with any relevant quotation supplied to the Client by the company (Terms) otherwise agreed in writing. Acceptance of a quote, purchase, and/or use of the Services shall be considered acceptance of the Terms.
Annexorien Technology will commence the project after getting the required materials from the Client. The number of days to complete the project may vary as per the needs of the Client.
The Client needs to give a definite idea of the design/theme/colour and all aspects of the website/application/project at the time of preliminary discussion and before commencing the project.
The Client is free to provide samples or older websites/applications as reference. The Annexorien team will be creating website/application pages based on these ideas.
In case of any modification, the changes should be informed within seven days after the initial work has been submitted. Annexorien Technology will not undertake any further works unless confirmed by the Client at the specified time period.
If changes are suggested by the Client after the completion and approval of the entire project, it will be considered as redesign and are chargeable.
If the Client finds any error in the project, it would be rectified immediately. After completion of the project, Annexorien will upload the whole work in the server and the link will be sent to the Client for testing. The whole work will be uploaded in transferred/made live by Annexorien, after the final approval and settlement of balance amount by the Client.
Hosting is an annual charge and it is Client’s responsibility to renew the hosting in the right time. Hosting is on shared and non-shared servers hosted via third party providers.
To cancel or terminate the service, Client must send in writing or by email one month prior to the expiry date of the same. Once the hosting has been renewed, it cannot be cancelled and must be paid for the whole year.
All emails should be downloaded on the Client’s computer periodically and email boxes must be kept within their quota limits. Clients are not allowed to use email hosting for inappropriate content and other undesired emails.
All domain registrations and renewals are needed to be paid in advance. Expiration of a domain can cause service disruption and loss of domain and Annexorien team will not be responsible if domains expire due to non-payment or late-payment.
All the maintenance packages are for a minimum for three moth’s period and are billed quarterly. The Client needs to pay on 1st day of billed quarter. Package covers only minor website maintenance tasks, larger projects are not covered in it.